To my knowledge this account has never been locked. I have a complete email history of my dealings but there is nothing about being banned from promotions or being locked out of my account. I have no information about ever being shut out of Extreme. The bottom line is that they are refunding my deposit and stealing my $600 winnings and locking me out of Extreme and Casino Heat.Īnother bunch of crooks that make up the rules as they go and in my case absolutely lied about previous notification of promotion inelgiblity. The problem is that I obviously didn't lose my deposits and actually cashed out more than I deposited. I had played extensively at Extreme and even made deposits without bonuses in the past. I got a personal call from the Manager who called me a bonus abuser and to not bother to attempt opening an account at Casino Heat because I was banned there too. This was news to me as I have never been told that in the past. I sent an email to find out why and was told that I was ineligible to participate in promotions. I did well at the games and requested a cash out of $700 from my $100 deposit plus $100 bonus. Even though I personally have never had a problem here previously, I didn't heed the warnings of another message board.

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